For example, one couple said that dining room service had improved and become more attentive. That certainly hasn't been the case for us at all. In fact, the "service" aspect in the dining room has been more of a comedy of errors than anything else with every night bringing a new adventure in the saga of "what will they screw up tonight?" One night we were delivered the after dinner gourmanderie tray with several pieces missing -- clearly it had been at someone else's table before ours! Strangely enough, it was delivered to us by the MANAGER who noticed that we had been sitting at our table for quite some time after all the dishes had been cleared but nobody had come over to take our dessert order. Another night, Mike was served wine in a glass with a giant hole in its side -- you would think the wine steward would have caught on as he was pouring in the wine and it was pouring out the side! Fresh pepper for your salad or meal?? Half the time the waiter might come by to find out if you want it. As for getting something to drink if you didn't want the wine offered....expect to receive it midway through your entree, and only if you remind at least two other servers that you are waiting for it. Of course, we at least got waited on every time we went into the restaurant; not so the case with friends of ours who on more than one occasion were ignored for an appreciable length of time. These things did not happen in Prime 7 or Signatures, only in Compass Rose and La Veranda. However, as poor as the service sometimes was, the food itself was magnificent each and every night, each and every course ordered! Some pictures:
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